If you dont find the answer you are looking fore here, please send an email to email@example.com.
We are happy to help in anyway we can!
What payment methods are available?
We offer 3 payment options for your convenience:
1. Credit card We accept Visa, Master Card, American Express, Discover.
2. Postal giro Please pay via SWIFT to our IBAN SE26 5000 0000 0521 5103 9447
with SEB, SE-106 40 Stockholm,
We will send order when payment has been notified. To speed up order handling, send bank receipt from your internet bank to:
3. Cash-on-delivery We can send orders with cash-on-delivery to the following countries:
Austria, Belgium, Czech, Finland, Germany, Iceland,
Italy, Norway, Portugal, Switzerland.
How do you secure credit card payments?
We use paypal online secure shopping wich support one of the most reliable secure payment systems available on the Internet: the SSL protocol.
(For more information, visit www.ssl.com).
All of your personal details are protected and encrypted
before they are sent for processing.
How much is the charge for shipping?
Can I add items to my order?
Yes If you have an account and if the order status isnt 'skickad' (sent). Go to
my orders anc click on update order.
How can I follow up the order?
After the order is placed, we confirm it by email.
After the order is despatched, you can follow the delivery with the tracking number that the courier provides.
The tracking number will also be emailed to you.
What delivery options do you offer?
Currently only standard delivery
Can I change the delivery address?
Yes, if the order has not been validated you can change the delivery address with us.
If you have an account and if the order status isnt 'skickad' (sent). Go to
change settings and change your address info.
If you do not have an account, send an email to firstname.lastname@example.org as
soon as possible and if we have not processed the order we can change the address.
If the order has already been dispatched, you will need to change the address yourself with the courier.
Please note that this is at your own risk, and may delay delivery. Furthermore, the courier may require proof of identity.